Troubleshooting Tips to Open the Gear Tunnel Door on Your Truck

Troubleshooting Tips to Open the Gear Tunnel Door on Your Truck
Gear Tunnel Shuttle - Gear Shop - Rivian

Opening the gear tunnel door on your truck can be a tricky task. The truck needs to be fully unlocked before the tunnel doors can be opened, and all four door handles should be sticking out. Even when the truck is unlocked but was parked for more than a few minutes, you may need to press the gear tunnel button once and wait, then press again for it to open. This behavior was addressed in the 2022.35.03 OTA release notes, however, it appears that this issue still persists even after the update. If you are having trouble opening the gear tunnel door on your truck, make sure that the truck is fully unlocked and try pressing the gear tunnel button twice.

If that doesn't work, you may need to check the door latch mechanism. The latch is located on the inside of the tunnel door and can be accessed by unscrewing the two screws on the side of the door. If the latch is stuck, it may prevent the door from opening. To fix this issue, you will need to lubricate the latch with a silicone-based lubricant. This should help loosen up any stuck parts and allow the door to open more easily.

In some cases, the gear tunnel door may not open due to a faulty sensor. The sensors are located in the door frame and detect when the truck is unlocked. If they are malfunctioning, they may not be able to detect when the truck is unlocked and thus prevent the door from opening. To fix this issue, you will need to replace the faulty sensors with new ones.

Finally, if all else fails, you may need to contact your local dealership for assistance. They may be able to provide additional troubleshooting tips or even send out a technician to take a look at your truck. With their help, you should be able to get your gear tunnel door open in no time.

Opening the gear tunnel door on your truck can be tricky but with these tips, you should be able to get it open in no time. Make sure that your truck is fully unlocked and try pressing the gear tunnel button twice. If that doesn't work, check the latch mechanism and lubricate it with a silicone-based lubricant if necessary. You may also need to replace any faulty sensors in order to get the door open. And if all else fails, don't hesitate to reach out to your local dealership for assistance.

Why does the gear tunnel door button not actuate intermittently?

The truck needs to be fully unlocked before the gear tunnel door can be opened. When the truck is fully unlocked all four door handles will be sticking out. If only the driver door handle is sticking out, the truck is not fully unlocked yet. Additionally, the truck may be 'asleep' even if unlocked. Pressing the button once may cause the lights to flicker as if it wakes up, then waiting a second and pressing again should open it.

Is there an update that changes this behavior?

Yes, from the 2022.35.03 OTA release notes, an issue with the driver’s side gear tunnel door not opening upon first request from gear tunnel release button on the bed rail has been addressed. However, if the truck has been sitting a while in garage and unlocked, it may still not open on first press. The first press appears to wake it up and then second press opens it.

How do I know when my truck is fully unlocked?

All four door handles will be sticking out when the truck is fully unlocked. If only the driver door handle is sticking out, the truck is not fully unlocked yet. Additionally, the truck may be 'asleep' even if unlocked. Pressing the button once may cause the lights to flicker as if it wakes up, then waiting a second and pressing again should open it.

Is there any other way to open the gear tunnel door?

Yes! If you have a key fob, you can use it to unlock the truck and open the gear tunnel door. Additionally, you can use your phone to unlock the truck and open the gear tunnel door with the app. Finally, you can also manually unlock the driver side door and open the gear tunnel door from inside the cab.