Troubleshooting MyBMW App's Charging History Feature: Tips for Fixing the Issue
Charging History on MyBMW App
The MyBMW app is a great way to keep track of your charging sessions and other data related to your BMW iX. Unfortunately, many users have reported that the Charging History feature of the app is not working properly. This issue has been seen across multiple models, including the i3 and iX xDrive50.
The problem seems to be that the Charging History icon on the Vehicle Settings page keeps spinning, indicating that it is not enabled. This can be frustrating for users who want to keep track of their charging sessions. Fortunately, there are some steps that can be taken to fix this issue.
One solution is to reset the app by uninstalling and reinstalling it. This may help to resolve any issues with the app itself. Additionally, creating a new BMW ID and adding it to the vehicle may also help to get the Charging History feature working again.
Some users have reported success after taking these steps. For example, one user was able to get their Charging History working again after creating a new BMW ID and adding it to their vehicle. Another user was able to get their Charging History working again after uninstalling and reinstalling the MyBMW app.
It is important to note that deleting and reinstalling the app should not affect any car settings or digital key information, as all of this data is stored in the cloud rather than on the phone or app itself.
Overall, it appears that there is an issue with the MyBMW app's Charging History feature which BMW is currently working on fixing. In the meantime, users may find success by resetting the app or creating a new BMW ID and adding it to their vehicle. Hopefully, this issue will be resolved soon so that users can continue to enjoy the convenience of tracking their charging sessions with the MyBMW app.
How do I get the Charging History to appear on my MyBMW app?
You may need to reset your app. Uninstall and reinstall the MyBMW app, then log out of your original BMW ID and register a new one. Follow all the prompts on the app and the iX to add a new ID. This should enable the Charging History feature.
Is there any risk in deleting and reinstalling the MyBMW app?
Deleting and re-downloading the app should not have any effect on things like the Digital key and car settings. However, it is recommended that you create a new BMW ID rather than using your original one, just to be safe.
What if creating a new BMW ID does not solve the issue?
If creating a new BMW ID does not work, contact your dealer or BMW Assist for further assistance. They may be able to help you troubleshoot the issue and get the Charging History feature working on your MyBMW app.
Is there any other way to access my charging history?
Yes, you can also access your charging history through the BMW ConnectedDrive portal. Log in with your BMW ID and you will be able to view all of your charging records.