Troubleshoot Erroneous Charge Complete Messages with Model Y and Zappi Chargers to find optimal EV Charging Solutions
Model Y and Zappi charging has been a common issue for many users. Model Y owners have reported that their cars are sending erroneous Charge Complete messages to the Zappi, even when the car is not fully charged. This could be due to variable PV generations on cloudy days or low production.
The first step in troubleshooting this issue is to take the Model Y to a public level 2 charger or use the Mobile Connector at 240v if you have one equipped for it. This will help determine if the problem lies with the Zappi or the wiring to it. To further investigate, start a charge through the Zappi for 10 min or so and check the temperature of the circuit breakers connected to the Zappi. If they become uncomfortably hot, then there is likely an issue with the wiring. If not, then there may be an issue with the Zappi itself.
Another solution is to reduce the power drawn by the model Y by lowering the amperage from within the car. This can help prevent overcharging and ensure that your car does not send erroneous Charge Complete messages. It is also important to set the amp setting well below the default 32amps when using Tesla’s “Start Charging” function in ECO mode as this will help maintain optimal charging times.
If these solutions do not work, it is best to reach out to Zappi for support. They should be able to provide more specific advice tailored to your particular situation.Additionally, if you are having issues with the Zappi itself, they may be able to provide a replacement unit.
Finally, it is important to note that this issue can also occur when using other EV charging systems such as JuiceBox and ChargePoint. If you experience similar problems with these chargers then it is best to contact their respective customer service teams for assistance.
In conclusion, Model Y owners should take steps to troubleshoot erroneous Charge Complete messages sent by their cars before contacting Zappi or another EV charger manufacturer for support. This includes taking the car out on public level 2 chargers or reducing power draw from within the car itself. Additionally, if all else fails then reach out directly for help from either Tesla’s Mobile Connector team or one of the many third-party EV charger manufacturers available today!
What should I do if my Model Y stops charging after various times with the message Charge Complete and the Zappi shows 99% charge whilst the Tesla screen shows the real charge?
Step 1 of troubleshooting is take the Model Y to a public level 2 charger, or use the Mobile Connector at 240v if you have one equipped for it, and see if the car is able to charge up to its set limit. If that works, then you don’t need Tesla’s help, the trouble is all in the Zappi or the wiring to it. You could also start a charge through the Zappi for 10 min or so and check the temperature of the circuit breakers the Zappi is connected to and see if they become uncomfortably hot.
How can I reduce power drawn by my model Y?
You can reduce power drawn by your model Y by lowering the amperage from within the car.
What should I do if I believe this issue is associated with variable PV generations?
You should reach out to Zappi for support as it sounds like the device is getting confused. They may be able to provide you with a firmware update or other troubleshooting steps. Additionally, you could try using the Zappi in manual mode and see if that helps.