CUSTOMERS - Three Rows Electric

Rivian Offers Guidance and Support to Customers Considering a Battery Configuration Switch

Rivian has recently been reaching out to its customers who have pre-ordered the Max Pack configuration of their R1T and R1S vehicles. The company is trying to gauge whether or not these customers are willing to switch to a regular battery size for an earlier delivery date, though no information

SHAREHOLDERS

How Shareholder Interests Can Negatively Affect Corporate Performance: An Insight into Rivian's Recent Struggles

It is a delicate balance when an automotive company goes public, as they must deliver what customers want while also delivering good returns for shareholders. Unfortunately, many companies have made the mistake of listening to their shareholders rather than their paying customers; General Motors and Boeing are two prime examples.

RIVIAN

Buying a Rivian Vehicle: The Seamless Process + Prioritization of Higher Paying Reservations

Rivian has been working hard to get as many people into their vehicles as possible, and this includes selling models that are already made but not in the exact spec they initially wanted. This strategy works well for keeping investors positive about Rivian and thus drive up the stock. It

TRUST

Rebuilding Trust with Customers: Rivian's Plan to Address Recent Delivery Issues and Increase Customer Satisfaction

Rivian's delivery delays and issues have been a source of frustration for many customers. It seems like they are not meeting the expectations set by their own 8-step checklist, trade-in value SLA, and confirmed delivery dates. The communication from guides has been poor, making it difficult to understand what is

TRUST

Reverting Pre-Order Price Increase Can Rebuild Trust with Rivian Customers - RJ Scaringe Must Lead from The Front

Rivian’s decision to increase the price of pre-ordered vehicles has left many customers feeling disheartened and disappointed. Pre-order holders have been loyal, invested in the company, advocated for it, and waited patiently for their dream EVs to arrive – only to be met with a significant price hike. This lack