Supporting Hawaii and Alaska Customers Waiting for their Rivian Vehicles - Understanding the Process and How to Move it Forward
It's understandable that you are frustrated with the process, and we sympathize with your situation. It is true that Hawaii and Alaska customers may have a longer wait for their Rivian vehicles due to the lack of service centers in those states. However, it is important to remember that Rivian is still a relatively new company and they are working hard to expand their reach as quickly as possible.
It is also worth noting that many other EV companies have faced similar issues when expanding into new markets. Tesla, for example, has had difficulty getting service centers up and running in some areas due to local regulations or other factors. Rivian is no different in this regard.
At the end of the day, it is important to remember that Rivian is doing its best to get vehicles out to all customers as soon as possible. They are still a young company and they are learning from their mistakes as they go. We hope that you will eventually be able to get your vehicle soon and enjoy all the benefits of owning an electric vehicle.
Hawaii and Alaska may not be at the top of Rivian’s priority list right now, but that doesn’t mean they won’t be in the future. With more preorders coming in from these states, it is likely that Rivian will eventually set up service centers in both locations. In the meantime, customers in these states should continue to be patient and understand that their wait times may be longer than those in other states.
In the meantime, there are still a few things that customers in Hawaii and Alaska can do to make sure they get their vehicles as soon as possible. First, they should keep an eye out for any updates from Rivian regarding service centers in their area. Second, they should reach out to their local dealerships and see if they can help facilitate the process. Finally, they should stay in contact with Rivian’s customer service team to ensure that their order is being processed correctly.
Overall, while it may be frustrating to have to wait longer than other customers for your Rivian vehicle, it is important to remember that Rivian is doing its best to get vehicles out to all customers as quickly as possible. With patience and understanding, you will eventually get your vehicle and be able to enjoy all the benefits of owning an electric vehicle.
What was the original delivery window for my Rivian order?
When you ordered your R1T in November 2020, you were told to expect delivery at the end of 2021. However, this was later updated to July-September 2022.
How many preorders are there in Hawaii?
There are only a few preorders in Hawaii, so Rivian is counting on people like you to increase demand by forging on their own.
Is it possible to deliver my Rivian to a mainland address and ship it myself to Hawaii?
Yes, it is possible to deliver your Rivian to a mainland address and ship it yourself to Hawaii. However, the temporary guide warns that you will be on your own with any repairs.
Will I have equal access to things as someone living in the mainland?
No, those living in Hawaii or Alaska will not have equal access to things such as free shipping, quick shipping on Prime, access to specialists, or many deals/specials.
Are there any Rivians already in Hawaii?
Yes, there have been two friends who have confirmed seeing a launch green and a white R1Ts on Oahu.
What are the best and worst places to get a Rivian in Hawaii?
The best place to get a Rivian in Hawaii is from the Rivian website. This will ensure that you get the latest model with all the features you want. The worst place to get a Rivian in Hawaii is from a third-party seller, as they may not have the latest model or all of the features you want.
Are there any special considerations for getting a Rivian in Hawaii?
Yes, there are some special considerations for getting a Rivian in Hawaii. For example, you may need to pay additional taxes and fees due to your location. You may also need to factor in shipping costs if you decide to order from the mainland. Additionally, you should be aware of any local laws or regulations that may affect your purchase.