Rivian Taking Steps to Address Wind Noise and Other Customer Complaints

Rivian has been receiving complaints from owners of their R1T and R1S models about wind noise coming from the driver side pillar. The noise is noticeable at speeds of 55 mph and higher, and some owners have reported that the noise is louder than the audio system even when it’s set to a high volume. Owners have checked the seal around the door and window and everything looks ok, but they don’t hear the same level of wind noise in the passenger side.

Rivian's R1T and R1S models have been receiving complaints from owners about wind noise coming from the driver side pillar. At speeds of 55 mph and higher, the noise can be heard even with the audio system set to a high volume. Owners have checked the seal around the door and window and everything looks ok, but they don’t hear the same level of wind noise in the passenger side. Some owners have taken their vehicles into service centers for repairs, but were told that this was normal or that there was nothing wrong.

However, it appears that this issue may be related to a trim piece that needs replacing. This could explain why some owners are experiencing more wind noise on one side than the other. It could also explain why some owners are having difficulty getting their vehicles serviced for this issue - if it is a trim piece issue, then it may not be covered under warranty.

In addition to the wind noise issue, some owners have reported other problems such as an unreliable phone key, front end thunking when going over speed bumps, and not receiving all weather floor mats despite ordering them. These issues may be related to production quality control or customer service issues, rather than mechanical problems.

Overall, it appears that Rivian needs to address these issues in order to ensure customer satisfaction with their vehicles. If they can fix these problems quickly and efficiently, then they will be able to maintain their reputation as a reliable electric vehicle manufacturer. In the meantime, some owners have found temporary solutions such as taping over gaps between A-pillars and windshields in order to reduce wind noise.

Rivian has been quick to respond to customer complaints and is actively working to resolve these issues. They have released several software updates that address some of the problems, and they are also offering free service visits for any owners experiencing wind noise or other related issues.

Overall, Rivian is taking steps to address the wind noise issue and other customer complaints. They are actively working to resolve these issues and ensure customer satisfaction with their vehicles. With continued effort, Rivian should be able to maintain their reputation as a reliable electric vehicle manufacturer.