Rivian Promises 'Firm' Delivery Window Update for Preorder Customers End of October
Rivian has recently announced that they will be sending out updated delivery windows for all R1 preorders near the end of October. This update email will “prepare preorder holders for the October update” and is expected to arrive by the end of September.
Rivian customers have been waiting since 2020 for a “firm” response on their delivery date, with many expecting to receive their vehicles in the first half of 2023 or later. Some customers have even heard from Rivian representatives that those who pre-ordered before March 1st, 2022 may receive their vehicles sooner.
The company has also stated that they will provide an update after their 3Q Earnings Call in early December. Many anticipate that those with Max orders may see their delivery windows tightened and moved to the right, such as from 1H2023 to Jan-Feb 2024.
Customers have expressed frustration over the lack of regular updates from Rivian, especially when considering purchasing another vehicle while waiting for their R1S or R1T. Recently, one customer reported taking delivery of their R1S Launch Green, Black interior, 20"AT, Underbody shields after a 10 day wait following an 8 step purchase email. They were pleased with the build quality and acceleration of the vehicle and noted that it was quite a tech wonder with virtually all controls on the touch screen.
Overall, Rivian customers are encouraged to remain patient as they await further updates on their delivery window. The company has been working hard to meet their production goals and is expected to deliver on their promise of a “firm” delivery window by the end of October.
In the meantime, customers can take comfort in knowing that Rivian is making progress on their vehicles and that they are continuing to work hard to provide the best possible experience for their customers. They have also recently announced a new partnership with Amazon, which could potentially lead to even more exciting developments in the near future.
Rivian has also stated that they will be providing updates on their progress throughout the year, so customers should keep an eye out for any news from the company. In the meantime, those who have pre-ordered their R1S or R1T can rest assured that they will soon receive an update on their delivery window.
Overall, Rivian customers can look forward to an update on their delivery window near the end of October. This will provide them with a “firm” date for when they can expect to receive their vehicles and allow them to plan accordingly. In the meantime, they can take comfort in knowing that Rivian is making progress on their vehicles and that they are continuing to work hard to provide the best possible experience for their customers.
When will updated delivery windows for all R1 preorders be sent out?
Updated delivery windows for all R1 preorders will be sent out near the end of October. By the end of September an update email will be sent out that will “prepare preorder holders for the October update”.
What should I expect from the update email in September?
The update email in September will prepare preorder holders for the October update. It is likely to contain general information about the supply chain, but no specific details about delivery dates.
Will those with Max orders receive a tighter window and have their delivery date moved to the right?
It is likely that those with Max orders will receive a tighter window and have their delivery date moved to the right. For example, if you had a 1H2023 window from the Dec '21 email, it may now be Jan-Feb 2024.
Is there any regular communication from Rivian regarding updates?
Rivian has committed to keeping reservation holders more informed, however there is currently no regular communication from Rivian regarding updates.
How long did it take for someone who made a reservation in January 2020 to receive their vehicle?
It took approximately 10 days for someone who made a reservation in January 2020 to receive their vehicle. This was due to the fact that Rivian had already begun production and delivery of vehicles in December 2019.
What is the process for receiving a vehicle?
The process for receiving a vehicle involves several steps. First, you will receive an email with your estimated delivery window. Then, you will be contacted by Rivian to schedule a delivery date. After that, you will receive a confirmation email with all the details about your delivery. Finally, you will receive your vehicle on the scheduled date.
Are there any other options available for those who want to get their vehicle sooner?
Yes, there are other options available for those who want to get their vehicle sooner. For example, Rivian offers a “Rivian Express” program which allows customers to pick up their vehicles at one of their service centers. Additionally, some customers have been able to arrange for early deliveries through their local dealerships.
What should I do if I have any questions or concerns about my delivery window?
If you have any questions or concerns about your delivery window, you can contact Rivian directly via their website or by calling their customer service line. They will be able to provide more information and help answer any questions you may have.