Rivian Offers Price Protection and Delivery Date Guarantees for Preorder Updates
Rivian recently announced an update to their Max Pack preorder, which has left many customers feeling frustrated. The original Max Pack configuration included a quad motor, but now customers are being offered a dual motor enhanced version for $2,000 less. Those who placed their reservations prior to March 1st, 2022 will be price protected, while those who placed their orders after this date will have to pay the higher price.
The main concern among customers is that the dual motor version may not offer the same towing capabilities as the quad motor version. Rivian has stated that the tow ratings for the dual motor will remain the same, but some customers are skeptical. They worry that without four electric motors powering the wheels, they won't be able to pull their 9,000lb boat up the ramp with ease.
Overall, customers feel like they have been waiting for too long and are now being punished with a price increase and an undetermined delivery date. Many feel that they should be compensated for not getting the quad motor configuration as originally ordered.
It's understandable why customers are frustrated with this update, but it's important to remember that Rivian is still offering a great product at a competitive price. The dual motor version may not have all of the features of the quad motor version, but it still offers plenty of power and performance. It's also worth noting that Rivian is offering a price protection guarantee for those who placed their orders before March 1st, 2022.
Rivian has also stated that they are working hard to ensure that all customers receive their vehicles as soon as possible. They have increased production capacity and are now offering a delivery date guarantee for those who place their orders before April 1st, 2022. This should help alleviate some of the customer's concerns about when they will receive their vehicle.
Overall, Rivian is doing their best to make sure that all customers are satisfied with their purchase. They have offered a price protection guarantee and a delivery date guarantee to those who placed their orders before the March 1st and April 1st deadlines respectively. While some customers may still be frustrated with the Max Pack preorder update, it's important to remember that Rivian is still offering a great product at a competitive price.
What is the Max Pack preorder update?
Rivian recently announced a change to their Max Pack preorder configuration, offering a dual motor enhanced version for $2,000 less than the originally ordered quad motor version. Orders prior to 3/1/2022 are price protected.
How does this affect my reservation?
If you placed a reservation before 3/1/2019, you will receive the price break. If your reservation was placed after that date, you will have to go with a higher price.
Will I still be able to tow with the Dual motor?
Yes, the towing capacity of the Dual motor is planned to be the same as the Quad motor. The towing on the quad doesn't seem to be limited by the available horsepower, but rather by the frame and/or load on the tongue.
When will I receive my order?
Rivian has not yet determined a delivery date for when the quad motor max pack configuration becomes available. However, the dual motor version is expected to be available in late 2021.
What other features are included with the Max Pack?
The Max Pack includes a variety of features such as an upgraded suspension system, larger wheels and tires, a higher ground clearance, and improved interior lighting. It also includes a range of driver assistance features such as adaptive cruise control, lane keeping assist, and automatic emergency braking.
Are there any additional costs associated with the Max Pack?
Yes, there may be additional costs associated with the Max Pack depending on the configuration you choose. For example, if you opt for the quad motor version, you may need to pay extra for the larger battery pack or for certain driver assistance features.
Is there any way to upgrade my existing reservation?
Yes, Rivian has provided an option to upgrade your existing reservation to the Max Pack configuration. You can contact Rivian directly to discuss your options and determine if this is the right choice for you.
What other options do I have if I don't want to upgrade?
If you don't want to upgrade your existing reservation, you can wait until the quad motor version becomes available and place a new order at that time. Alternatively, you can explore other Rivian models such as the Adventure or Explore which offer similar features but without the Max Pack upgrades.