Rivian Gives Insight into Delivery Windows for R1T and R1S Electric Vehicles
Rivian has recently provided information to non-LE customers regarding their projected delivery window. This is a big step forward in the process of getting an R1T or R1S and provides insight into when one can expect to receive their vehicle.
The customer service representative was unable to provide exact dates, but did state that those who have made a deposit should know by the end of this month or early January at the latest. It is unclear if this applies to all battery pack sizes or just the large pack size. However, Rivian had previously stated they would produce Max Pack orders first so it is possible that these will be delivered earlier than other versions.
It is also unclear what constitutes a pre-order. Some customers are concerned whether deposits placed today will still qualify for build dates. The customer service representative suggested that all deposit holders will receive an update on their deliveries.
For those who missed out on reserving a Launch Edition, there is hope yet. Adventure models with large packs are expected to start shipping in March 2021. Of course, this could change depending on production timelines and other factors.
Finally, many customers are hoping that Rivian will throw a bone to those who were not able to reserve an LE model, such as 77 year old Agent Orange Vietnam Vet Gavin, who suffers from three forms of cancer, ischemic heart disease, and erythrodermic psoriasis. Other customers have expressed willingness to delay their own vehicles if it means helping someone like Gavin get his sooner.
Overall, while exact details remain uncertain, Rivian’s communication with non-LE customers provides some much needed clarity regarding their projected delivery windows. With any luck, more information will be released soon so that everyone can plan accordingly.
In the meantime, Rivian has provided a few tips to help customers prepare for their vehicles. They suggest that those who have not already done so should check with their local DMV regarding registration and titling requirements. Additionally, they recommend researching charging options in advance as well as any applicable tax incentives or rebates available in your area.
Finally, it is important to remember that while Rivian’s projected delivery windows are helpful estimates, there may be delays due to production issues or other unforeseen circumstances. As such, it is best to remain patient and flexible during this process and keep an eye out for updates from Rivian on social media channels like Twitter and Facebook.
Is the Rivian customer service agent talking about all battery pack sizes or just the large pack size?
The customer service agent was referring to the large pack size. It has yet to be seen if Max Pack will happen.
What is considered a pre-order?
A pre-order is when a deposit is placed for an upcoming product.
Will Rivian give out build dates for people who order today?
It is possible that Rivian will provide build dates for those who place a deposit today, however this has yet to be confirmed.
When will non-LE reservation holders get an update on their deliveries?
Non-LE reservation holders can expect to receive an update on their deliveries by the end of this month or early January.
When will Adventure, large pack non-LE units start delivery?
Adventure, large pack non-LE units are expected to start delivery in March.
Is there a way to tag someone high up in the company?
It is possible to contact someone high up in the company, however it is not recommended to do so without prior approval from Rivian customer service.
What is the projected delivery window for non-LE customers?
Non-LE customers can expect their vehicles to be delivered between March and June 2021.
Is there a way to track the progress of my order?
Yes, Rivian has a tracking system that allows customers to monitor the progress of their orders. Customers can log in to their account on Rivian's website to view the status of their order.
Are there any incentives for non-LE customers?
Rivian offers several incentives for non-LE customers, including discounts on accessories and free shipping. Additionally, Rivian also provides exclusive access to events and experiences.
Is there a way to contact Rivian customer service?
Yes, customers can contact Rivian customer service by phone, email, or live chat. Additionally, customers can also reach out to Rivian on social media platforms such as Twitter and Facebook.