New 2023 Tesla Model Y Long Range Breaks Down After Just 118 Miles: What We Can Learn About Preparedness and Customer Service

New 2023 Tesla Model Y Long Range Breaks Down After Just 118 Miles: What We Can Learn About Preparedness and Customer Service
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Title: 2023 MYLR's Unfortunate Breakdown at 118 Miles: A Lesson in Preparedness and Tesla Service Experience

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The Unexpected Breakdown of a Brand New 2023 MYLR

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Purchasing a new vehicle, especially an electric one like the Tesla Model Y Long Range (MYLR), can be an exciting experience. However, sometimes unforeseen issues arise that can quickly turn that excitement into frustration. One such incident occurred recently when a brand-new 2023 MYLR experienced multiple fault messages after only 118 miles on its odometer. This unfortunate event serves as a reminder to always be prepared for unexpected situations and highlights the importance of having access to reliable service options.

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The issue began shortly after picking up the new MYLR when it displayed an airbag fault. Although this was concerning, the owner scheduled a service visit for the following Tuesday at a nearby facility. However, just three days later and with only 118 miles on the car, they encountered another problem while adjusting the steering wheel position. Suddenly, numerous fault messages appeared regarding safety features being disabled, and the vehicle became immobile.

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Experiencing Tesla's Customer Service and Lessons Learned

2022 Tesla Model Y Reliability - Consumer Reports

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As frustrating as this situation was, it provided an opportunity to test out Tesla's customer service firsthand. After placing a service request through the app, a tow truck arrived within an hour to transport the vehicle to a service center about 75 miles away. The driver was professional and took great care of the new car during transit. While this may not have been the ideal introduction to owning a Tesla, it does demonstrate their commitment to providing prompt assistance when needed.

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This story also offers valuable lessons for both current and prospective electric vehicle owners. Firstly, it is essential to remain vigilant when encountering any warning or fault messages – even if your vehicle is brand new. In this case, it seems likely that something in the steering column came loose rather than there being an issue with the 12V battery. Secondly, always ensure you have backup transportation options available in case of emergencies. For this particular owner, having two vehicles at their vacation cabin proved invaluable when their new MYLR broke down.

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Lastly, consider investing in additional resources to support your electric vehicle ownership journey. In this instance, the owner had a diesel-powered F-450 available for towing their RV – which could also serve as backup transportation if power outages prevented EV charging. Additionally, researching routes with adequate cell phone coverage and charger availability can help mitigate potential challenges when traveling long distances in remote areas.

In conclusion, although the breakdown of a brand-new 2023 MYLR with only 118 miles on its odometer is undoubtedly disappointing, it provides useful insights into how to handle similar situations should they occur. By staying prepared with backup transportation options and taking advantage of Tesla's responsive customer service, electric vehicle owners can continue enjoying their eco-friendly rides with confidence – even when faced with unexpected challenges along the way.