Navigating Tesla Model 3 Issues & Troubleshooting Tips in 2020
Tesla has been a leader in the electric car industry for many years. The Model 3 is one of their most popular models, and it has had some serious issues since its release. In 2018, Tesla offered an “Enhanced Autopilot” package as the self-driving option available with the Model 3. Unfortunately, this package was not explained in detail to customers, leaving them unaware that a more robust “Full Self Driving” package was also available.
In addition, shortly after purchase, many customers experienced issues with their cars becoming completely dead after only being a couple of months old. This required the entire battery pack to be replaced on such young vehicles. Furthermore, back windows have been known to crack without any prior damage or impact.
When faced with these service troubles, Tesla offers repair services at a cost. This includes replacing the 12 volt battery, performing a high voltage integrity test, replacing the charge port if necessary, and other components such as the PTC heater and HVAC system. While the price may seem steep for all of these repairs, Tesla does offer parts at cost rather than adding extra profit to them.
It is important to note that having Enhanced Autopilot instead of Full Self Driving will not leave you regretting your decision. After 4 years, FSD is still more of a play thing compared to EAP which provides 99% of the same features. If you are experiencing service troubles with your Model 3, make sure to replace the 12 volt battery first before contacting Tesla's service team. Pulling the manual release cable firmly should also help with any sticking problems regarding the charge port.Tesla also offers a mobile service option for customers who are unable to bring their car into the shop. This includes sending out technicians with all of the necessary tools and parts to diagnose and repair your vehicle on-site. The technician will be able to provide you with an estimate before beginning any work, so that you can make sure it is within your budget.
In conclusion, Tesla has had some serious issues since its release in 2018 but they have been working hard at resolving them as quickly as possible. If you experience any service troubles with your Model 3, contact Tesla's customer support team or take advantage of their mobile service option if available in your area. With proper maintenance and care, these cars should last many years without issue!
What is the background of this issue?
I purchased a Tesla Model 3 with "Enhanced Autopilot" in 2018. Later, I found out that there was a different package available called "Full Self Driving". In February 2019, my car was completely dead and the entire battery pack had to be replaced. The back window also developed a crack without any external force.
What advice would you give?
I would suggest paying to fix it and trading the car in. Ask them to replace the 12 volt battery and then see if the car becomes drivable. Pulling the manual release cable firmly should make sure the latch is completely retracted and will hopefully no longer stick. It is not necessary to do a high voltage integrity test.
What are they charging for?
They are charging for general diagnosis, battery - 12V (Lead Acid) (Remove & Replace), ASY,12V BATT ANDVENTPLUG,M3(1129182-00-B), High Voltage Circuit Integrity Check, Isolation/Insulation Test, Heater - PTC (Remove & Replace), HVAC, PTC SERVICEASSY(1107677-00-A), PTC HEATER DUAL ZONE(1088218-00-I). The total parts amount is 648.00 and total labor amount is 711.75.
Is it worth having regret that I only have EAP vs “more robust” FSD?
No, it is not worth having regret as FSD is still more a play thing than 4 years later. EAP is 99% of the good stuff.
Why hasn't the 12v battery been replaced before this?
Most people got messages from the car to replace the 12v battery but if you made a long diatribe to the service team as you did here, you probably just confused them. It is possible that the 12v battery was not replaced because it was not seen as a priority.
What other options do I have?
You could try to get a refund from Tesla, but this may be difficult. You could also try to find an independent mechanic who specializes in electric vehicles and see if they can diagnose and repair the issue. Additionally, you could look into buying a new car with FSD included.
Is there any way to avoid this in the future?
Yes, there are several ways to avoid this issue in the future. First, make sure to read up on all of the features and packages available when purchasing a car. Second, keep up with regular maintenance for your vehicle and check for any warning signs or messages from the car. Third, consider getting extended warranties or service plans for your vehicle. Finally, research independent mechanics who specialize in electric vehicles and have them inspect your car regularly.