Learn About Tesla’s $100 Fee for Last-Minute Changes to Service Appointments
Tesla's artificial intelligence technology has been a major selling point for the company. It allows Tesla to offer features like Autopilot and Smart Summon, which can be incredibly useful in certain situations. However, it also means that Tesla is able to implement changes quickly and without much notice. This new $100 fee is an example of this.
It appears that Tesla has implemented this fee as a way to discourage owners from making last minute changes to their service appointments. While this may not seem fair to some, it does make sense from a business perspective as it helps ensure that Tesla is able to better manage its resources and keep its service centers running efficiently.
Overall, while the introduction of this fee may seem unfair or even punitive to some customers, it is important to remember that Tesla is still a business and needs to operate in a way that ensures its long-term success. The company has made great strides over the past few years and these types of decisions help them continue to do so.Tesla owners who need to make changes to their service appointments should be aware of this new fee and plan accordingly. It is important to note that the fee only applies if you change your appointment within 24 hours of its scheduled start time. If you are able to give Tesla more notice, then there will be no additional charge for making a change.
In addition, it appears that Tesla has also implemented a “no-show” policy which charges customers $100 if they do not show up for their appointment without canceling at least 24 hours in advance. This policy is designed to ensure that Tesla can better manage its resources and keep its service centers running efficiently by avoiding unnecessary delays or wasted time due to no-shows.
Overall, while these policies may seem unfair or even punitive on the surface, it is important to remember that they are necessary from a business perspective in order for Tesla continue providing excellent customer service and support as well as ensuring long-term success for the company overall.
What is the new $100 ‘reschedule fee’ introduced by Tesla?
Tesla has implemented a new $100 ‘reschedule fee’ if you want to make changes to your service appointment within 24 hours. This fee was first spotted by Zack, who noted the fee seems unfair considering his appointment was just to replace a trim piece under warranty, a service that would require less than 10 minutes of work.
Do I get the $100 fee when Tesla cancels my service appointment?
No, you do not get the $100 fee when Tesla cancels your service appointment.
Is this fee applicable in Canada?
We have yet to see any reports of a similar fee being introduced in Canada. If any of our readers have a service appointment in Canada, please let us know if they are charged this fee.
What should I do if Tesla changes my appointment with little notice?
If Tesla changes your appointment with little notice, you may have little recourse other than to accept the revised service date. You can contact customer service and explain your situation to see if they can waive the fee.
What if I drive an hour to a Service Center just to be told they forgot to order the part?
In this case, you should contact customer service and explain your situation. They may be able to waive the fee or provide some other form of compensation for your inconvenience.
Is there any way to avoid the $100 fee?
The best way to avoid the $100 fee is to make sure you give Tesla at least 24 hours notice if you need to reschedule your service appointment. If you are unable to do so, contact customer service and explain your situation. They may be able to waive the fee.