Improve Customer Support and Stay Informed - Get The Most Out of Your Tesla Vehicle

Improve Customer Support and Stay Informed - Get The Most Out of Your Tesla Vehicle
Tesla: we are making Model Y, Model 3 more accessible to customers | Reuters

Tesla is a leading electric vehicle manufacturer, offering high-end cars and advanced technology. With the Tesla app, users can take advantage of features such as scheduling departure times for preconditioning their car. Unfortunately, this feature is limited to weekly or weekday scheduling only, which isn't ideal for those with irregular schedules.

Many Tesla owners have requested that the app's schedule feature be expanded to allow individual day and time scheduling. This would be especially beneficial in cold climate regions where preconditioning is essential. It would also be useful for charging purposes, allowing drivers to charge at low rates 24/7 on weekends without having to wait until 7 pm on weekdays.

To support this suggestion and make it known to Tesla, users are encouraged to vote yes on the request. Additionally, feedback regarding contacting Tesla support directly should also be provided so that customers can provide direct input on their products.

It has been noted that some options previously available through the Ultrasonic Sensors (USS) hardware were removed from builds around October/November 2020, and many options were disabled. While it was explained that these options would return soon when vision could operate at the same level as the old sensors did, there has been no update since then as to when they will come back. Some are hoping that the pending 11.x update will include them, but nothing has been hinted at yet.

Overall, it is clear that Tesla needs to improve its customer service by providing more information about updates and responding to requests quickly. Customers should also be able to contact Tesla support directly with feedback and suggestions. Hopefully, the company will address these issues soon.In the meantime, Tesla owners can continue to provide feedback and feature requests through the app. This will help ensure that their voices are heard and that they get the features they need. Additionally, it is important for customers to vote yes on any request or suggestion in order to show support for a particular idea.

Finally, users should also be aware of upcoming updates from Tesla so that they can take advantage of new features as soon as possible. By staying informed about what's happening with their vehicles, drivers can make sure they're getting the most out of their cars and taking full advantage of all available options.

How can I contact TESLA support to provide feedback and suggest features?

You can contact Tesla Support by phone, email, or through the Tesla website. Additionally, you can submit feedback and suggestions directly through the Tesla app.

What is the current scheduling feature of the Tesla App?

The current scheduling feature of the Tesla App allows you to schedule a departure time (and therefore preconditioning) for a full week or weekdays.

Would an extended scheduling feature be of use to other Tesla owners?

Yes, an extended scheduling feature would be beneficial to other Tesla owners, especially those living in cold climate regions. This feature would allow users to schedule preconditioning by individual days and times.

Is there a way to support the suggestion with my vote?

Yes, you can support the suggestion by adding your vote.

Is there any way to contact Tesla regarding feedback on missing parking assist sensors?

Yes, you can contact Tesla regarding feedback on missing parking assist sensors via phone, email, or through the Tesla website. Additionally, you can submit feedback and suggestions directly through the Tesla app.

Will the options USS provided return at some point in the near future?

It is unclear when these options will return as nothing has been hinted at that they would come back. However, some are hoping that the pending update to 11.x will have it.