Having Trouble with Your Tesla Mobile Charger Order? Here's What You Can Do!

Mobile chargers are essential for Tesla owners, as they provide a convenient way to charge the car at home. Unfortunately, many customers have experienced issues with their mobile charger orders. It appears that Tesla's online store is unreliable and often shows items in stock that take weeks to ship. Additionally, customer service can be difficult to access, making it hard to get an update on the status of your order.
Fortunately, some customers have found success by visiting the delivery/service center and ordering the mobile charger directly from them. This may be more time consuming than ordering online, but it does guarantee you will receive your charger much faster. Others have had luck reaching out to the contact listed at the bottom of the Tesla store page via email.
It is also important to note that charging at home is not always necessary. There are plenty of Superchargers located around the world, as well as J-1772 locations which can be found on PlugShare.com or its app. While this method may be inconvenient, it provides a great opportunity for new owners to reduce range anxiety.
Overall, while there are some difficulties associated with obtaining a mobile charger for your Tesla vehicle, there are solutions available if you do your research and reach out to the right people. With enough patience and persistence, you should eventually receive your mobile charger and enjoy all the benefits that come along with it!





I took delivery of the Model Y 3 weeks ago and still no Mobile charger. What is the status?
You may check with the delivery center and see if they have any information on the status of your mobile charger. It seems that Tesla's customer support is not very responsive, so you may need to cancel your online order and get a 110 charger from the delivery/service center instead.
Is it necessary to charge at home for the first few weeks?
Not necessarily. There are lots of Superchargers around, as well as J-1772 locations. Charging at home is more efficient in terms of time and money, but it is not a requirement.
Is it recommended to use Superchargers when my battery is down to 20% or so?
Superchargers are faster when you begin from a lower SOC, but that is NOT a requirement. Pull in at any SOC and they will charge just fine.
What is the best way to charge my Model Y?
The best way to charge your Model Y is to use a Tesla Wall Connector. This will provide you with the fastest charging speed and the most convenience. You can also use other charging solutions such as Superchargers, J-1772 locations, or public charging stations.
How long does it take to charge the Model Y?
It depends on the type of charger you are using and the size of your battery pack. Generally speaking, it takes about 10 hours to charge a 75 kWh battery pack from 0% to 100% with a Tesla Wall Connector. With a Supercharger, it takes about an hour to charge from 20% to 80%.
Is there any way to reduce charging time?
Yes, there are several ways to reduce charging time. First, you can upgrade your charger to a higher amperage. Second, you can purchase a Tesla Powerwall battery and use it to store energy for later use. Third, you can install solar panels on your roof and use them to generate electricity for your car. Finally, you can use a fast-charging station such as a Supercharger or CHAdeMO station.
Are there any safety precautions I should take when charging my Model Y?
Yes, there are several safety precautions that you should take when charging your Model Y. First, make sure that the charger is properly connected and secured before plugging it in. Second, never leave the vehicle unattended while it is charging. Third, always keep an eye on the temperature of the charger and battery pack during charging. Finally, never attempt to modify or repair the charger yourself; always contact an authorized service center for assistance.