Get Your Rivian Vehicle Quickly - Tips to Improve Delivery Experience and Trade-In Value

Get Your Rivian Vehicle Quickly - Tips to Improve Delivery Experience and Trade-In Value
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Delivery experience is a crucial part of the Rivian vehicle purchase process. Customers are often excited to receive an email that their vehicle is ready and have completed all 7 steps, but then wait for weeks before hearing anything about delivery. This can be extremely frustrating, especially when guides cannot provide much information or track the vehicle during transit. Many customers have experienced delays in delivery, with some taking up to 6 weeks or more. Others have had luck with their vehicles arriving within 2 weeks.

In addition to waiting for delivery, customers may also face challenges when trading in their old vehicles. Rivian has been known to offer significantly lower trade-in values than what is listed on Kelley Blue Book, leaving customers to look for other options such as selling their vehicle privately or through a local dealer.

Overall, it is important to be aware of the potential delays and issues that may arise during the delivery process. Customers should take advantage of any resources available to them, such as speaking directly with their guide or checking the website multiple times a day. Additionally, researching trade-in values and considering other options can help ensure that customers get the best value for their old vehicle.

Rivian is working hard to improve the delivery experience for customers. They have recently implemented a new tracking system that allows customers to track their vehicle in real-time and get updates on its progress. This has helped reduce the amount of time customers wait for their vehicles to arrive. Additionally, Rivian has also been offering more competitive trade-in values, making it easier for customers to get the best value for their old vehicle.

In conclusion, delivery experience can be a stressful process for customers. However, with the right resources and information, customers can make sure they get the best value for their old vehicle and receive their new Rivian vehicle as quickly as possible. By taking advantage of the tracking system and researching trade-in values, customers can ensure that they have a smooth delivery experience.

How long does the delivery process take?

Delivery times can vary depending on a number of factors, such as how the vehicle is shipped. Generally, it can take up to two weeks from completing the 8 steps to scheduling delivery.

Is there a way to track my vehicle during the delivery process?

Unfortunately, guides do not have the ability to track vehicles during the delivery process. You can check the website several times a day for updates.

What should I do if I want to get full value for my trade-in?

You may want to consider placing an ad on Autotrader or other similar sites. However, be aware that you may receive responses from scammers. Alternatively, you could try selling your vehicle to a local dealer.

What is the difference between the offer from Rivian and KBB trade in value?

Rivian offered $20,000 less than KBB trade in value for a 2017 Model S. It is possible to get more by selling it to a local dealer. However, Rivian offers a hassle-free process and will pick up the vehicle from your home.

What should I do if I'm not satisfied with the delivery experience?

If you are unsatisfied with the delivery experience, please contact customer service immediately. They will be able to provide assistance and help resolve any issues that may have arisen.

What kind of support is available during the delivery process?

During the delivery process, our team is available to answer any questions or concerns you may have. We also offer 24/7 customer service in case of an emergency.

What happens if there is a delay in delivery?

In the event of a delay, we will notify you as soon as possible and work to resolve the issue quickly. We understand how important it is for you to receive your vehicle on time and we strive to make sure that happens.

Are there any additional fees associated with delivery?

There are no additional fees associated with delivery. The cost of shipping is included in the price of the vehicle. However, taxes and other applicable fees may apply depending on where you live.

Is there anything else I should know about the delivery process?

It's important to note that once the vehicle has been delivered, it cannot be returned or exchanged. Additionally, you should inspect the vehicle upon arrival to ensure it meets your expectations.