Common Map Display Issue in Tesla Model 3 & How to Troubleshoot It
Tesla Model 3 owners have experienced a common issue with the car's map display. After making a turn, the map does not re-orient itself so that the orange car icon is pointing up. This problem is intermittent and can be quite annoying.
The issue was reported to Tesla during a recall service but could not be duplicated. On the way home from the service, however, the same problem occurred again. The screenshot attached shows the issue where the orange car icon is pointing to the right instead of up.
To fix this, tapping on the compass icon helps, but it should not happen in the first place. It has been happening for at least a year now and Tesla seems to be aware of it but has yet to provide any formal solution or bug report filing system.
It might be because the map display is being touched intermittently by something like a bag, purse strap, passenger, child or dog. Also, some people forget to remove the factory screen protector before delivery which can also cause such issues.
In order to avoid paying for an unnecessary service call, one can refer to the Owner’s Manual section on Maps and Navigation for more information about this issue.It is also recommended to check the map display for any dirt, dust or fingerprints that may be causing this issue.
If none of these solutions work, then it might be time to contact Tesla and schedule a service appointment. The technician should be able to diagnose the problem and provide an appropriate solution. In some cases, they may even replace the entire unit if necessary.
In conclusion, Model 3 owners have experienced a common issue with their car's map display where after making a turn, the map does not re-orient itself so that the orange car icon is pointing up instead of right or left. To fix this issue one can refer to Owner’s Manual section on Maps and Navigation for more information about this problem as well as checking for dirt/dust/fingerprints on screen protector before delivery which could cause such issues too; however if all else fails then contacting Tesla directly would help in diagnosing & providing an appropriate solution like replacing whole unit if needed!
My 2020 Model 3 map does not re-orient itself after making a turn, why?
This is likely due to a bug in the software. Try tapping the compass icon when this happens to fix it temporarily. It could also be caused by something touching against the display intermittently, or if you have any type of screen protector placed on the display. Make sure you have removed the factory "screen protector" before delivery. Refer to the Owner's Manual section on Maps and Navigation for more information.
Is this problem common?
Yes, this problem has been happening for at least the last year.
Can I file a bug report?
Unfortunately there is no formal way for filing bug reports with Tesla.
Should I go ahead with my service call?
If you don't think they will be able to duplicate the problem again, then it might be best to cancel the appointment. However, if you think they can duplicate the problem, then it might be worth going ahead with the service call.
What should I do in the meantime?
In the meantime, you can try tapping the compass icon when this happens to fix it temporarily. You can also try resetting the map settings and see if that helps. Additionally, make sure you have removed the factory "screen protector" before delivery. Refer to the Owner's Manual section on Maps and Navigation for more information.
Is there anything else I should do?
You can also check for any software updates that might be available. If you have the latest version of the software, then it's possible that a bug fix has already been released. Additionally, if you are still having issues, you can contact Tesla Support directly and they may be able to provide further assistance.